Contact us"  Shop Window "                                                               Please call or email us with any questions you may have        

Mailing Address :  Annalise Nohrudi                

                             241 Park Ridge Court Kingsport  TN 37664

 Phone :                ( 423 ) 323 7044

 Email :                 alnohrudi@charter.net

                                        *****

 Conditions of Sale Policy  :

All items will be as described as accurately and completely as possible. Bisque or China doll heads and parts are guaranteed to be free of hairlines , cracks or chips  unless  noted in the description. Any repair will also be mentioned unless is a minor wear from age. I try to do my best and point out all the problems if there are some.

If ever of some reason a customer is not satisfied, please contact me immediately . The item must returned in the same condition it was sent , with all the wrapping materials it was packed. Shipping back to me must be priority mail and fully insured !

A full refund will be given , provided that the buyer returns the item within two days of receipt !

THERE IS NO RETURN IF YOU KEEP AN ITEM FOR LONGER AS TWO DAYS !

Lay - Away Policy  :

Your  Layaway is welcome. Layaway terms to be negotiated on a individual basis. A minimum of 20 % will hold any doll. Once a price and payment schedule are arranged between a buyer and us , the buyer is obligate to make a minimum monthly payment as agreed , on a timely basis.

Layaway are non- refundable and should you choose to terminate your layaway before it is completed , you may apply your credit balance to another item or future purchase.

I reserve the right to end a layaway contract early by failure of the buyer and any prior monies paid to the seller to be used only as a " HOUSE - CREDIT "

Please understand that only one item is allow on layaway.

I CANNOT OFFER RETURN PRIVILEGES ON LAYAWAY ITEMS !

                                   *****

  Payments  and  Shipping  :

On some items PayPal is accepted   ! We do accept Bank Wire Transfer.

 US personal checks are welcome , money orders and cashiers check.

 We ship all items by USPS priority mail and fully insured.

To foreign countries shipping be Express mail .

Sales Tax :  Sales Tax of 9.5% to be added to the items purchased by Tennessee residents , unless valid resale certificate is held be the purchaser

       We ship worldwide dolls and toys  !     

                                 dollmania@live.com

 Annalise Nohrudi            Member of UFDC   - Member of  Nadda       

    Call :  ( 423 ) 323 7044